cx Wallet — Fast and Secure Transactions with bKash, Nagad and Rocket
Deposit in just a few taps on your mobile wallet and withdraw your winnings quickly. Every payment at cx is secure, simple and done through familiar methods.
Which Mobile Wallet Can You Use at cx?
The four mobile wallets most familiar to people in Bangladesh are directly supported at cx. bKash is the most widely used, as it is installed on nearly every phone and agent points are easy to find. Nagad is operated by the postal department, which many people consider reliable. Rocket is Dutch-Bangla Bank's mobile wallet, making it convenient for DBBL customers. Upay is steadily growing in popularity, especially among younger users. All four can be used for both deposits and withdrawals at cx.
After you cx login, you can select your preferred method directly from the wallet menu. The minimum deposit for each method is ৳200 and the minimum withdrawal is ৳500.
bKash
The most popular mobile banking option. Sending from a personal number is easy and instant.
Deposit and WithdrawNagad
A service run by the postal department. Available in rural areas and ensures fast transactions.
Deposit and WithdrawRocket
Dutch-Bangla Bank's mobile wallet. DBBL customers get added benefits.
Deposit and WithdrawUpay
Fast and affordable mobile payments. Growing in popularity among younger users.
Deposit and Withdraw
How to Deposit at cx
Adding money to your account takes just a few minutes. Follow the steps below:
- Log in to cx and select "Wallet" or "Deposit" from the top menu.
- From the list of payment methods, select your preferred wallet — bKash, Nagad, Rocket or Upay.
- Enter the amount you want to deposit. Remember, the minimum is ৳200.
- Send money from your mobile wallet app to the payment number shown on the screen.
- Paste the transaction ID or reference number into the cx deposit form and press "Confirm".
- Your cx account balance will be updated within a few minutes.
Your first deposit starts a cx VIP account and gives you access to a 200% welcome bonus (up to ৳5,000, 10x wagering applies).
Easy Steps to Withdraw from cx
Getting your winnings quickly is what matters. Withdrawing at cx is straightforward — the money is sent directly to your registered mobile wallet.
- Log in to your cx account and open the "Withdraw" option.
- Select your preferred method from the list — bKash, Nagad, Rocket or Upay.
- Enter the withdrawal amount. The minimum is ৳500.
- Confirm your registered mobile number — this is where the money will be sent.
- Submit your request. The money generally arrives within 10–45 minutes.
Before withdrawing, make sure your profile has the correct mobile number and that the wagering requirement for any active bonus has been met.
Amounts and Time Limits for Deposits and Withdrawals
The table below brings together all the key details about cx wallet transactions in one place.
| Method | Transaction Type | Minimum Amount | Typical Time |
|---|---|---|---|
| bKash | Deposit | ৳200 | Instant |
| bKash | Withdraw | ৳500 | 10–45 minutes |
| Nagad | Deposit | ৳200 | Instant |
| Nagad | Withdraw | ৳500 | 10–45 minutes |
| Rocket | Deposit | ৳200 | Instant |
| Rocket | Withdraw | ৳500 | 10–45 minutes |
| Upay | Deposit | ৳200 | Instant |
| Upay | Withdraw | ৳500 | 10–45 minutes |
Withdrawals are generally completed within 10–45 minutes. During peak hours or when extra verification is required, it may take slightly longer.
Keep Your Mobile Wallet Secure
Caution is important when handling money online. All transactions at cx are protected by SSL encryption, but the security of your mobile wallet is equally important. Read the responsible gaming guidelines for more details.
Never Share Your PIN
Do not give your bKash, Nagad or Rocket PIN to any person or agent. cx will never ask for your PIN.
Keep Your OTP to Yourself
Never share the OTP code you receive during a transaction. If someone asks for it over the phone, hang up immediately.
Avoid Public Wi-Fi
Do not make payments over free networks at cafes or markets — using mobile data is safer.
Change Your Password Regularly
Change your cx account and mobile wallet passwords from time to time, and do not use the same password in multiple places.
Common Payment Issues and How to Fix Them
Small issues can sometimes occur with transactions. Below are the most common problems and what you can do to resolve them.
I made a deposit but it is not showing in my balance
Check that you submitted the transaction ID correctly after the payment went through. Wait 5–10 minutes. If the problem continues, contact live chat with a screenshot of the transaction.
My withdrawal request has been showing as "Pending" for a long time
If more than 10–45 minutes have passed and the money has not arrived, first refresh your balance. If the problem persists, contact 24/7 live chat with your request reference number.
I sent money to the wrong number
Always double-check that the number shown on the cx screen is correct before sending. If the payment has already been sent, contact support immediately and provide proof.
I am getting a "Verification Required" message on withdrawal
Account verification may be needed for a large withdrawal for the first time or when adding a new wallet number. Make sure your name and number in your profile are correct and follow the instructions from support.
Withdrawal is blocked because bonus wagering is not complete
If you have an active bonus, the wagering requirement must be met before withdrawing. Visit the Terms and Conditions page for full details on the rules.
My mobile wallet is showing "Limit Exceeded"
This message appears when the daily transaction limit for bKash, Nagad or Rocket has been reached. Try again the next day or use a different payment method.
Deposit to Your Wallet Now
Start at cx with as little as ৳200 using your preferred mobile wallet. New members get a 200% welcome bonus up to ৳5,000 (10x wagering applies).
cx login